Civil Servants

Consumer Services Inspector

水务署

Closing Date: 2020-06-26 23:59
$22,725 per month
 

Salary History

Job Vacancies History
1. 用戶服務督察 $21,585 per month 2019-01
2. 用戶服務督察 $20,060 per month 2016-12
3. 用戶服務督察 $17,485 per month 2014-11
4. 用戶服務督察 $16,825 per month 2013-06

Entry Requirements

Candidates should have (i) a Hong Kong polytechnic/polytechnic university or Hong Kong Institute of Vocational Education/technical institute/technical college Certificate in Building Studies or Plumbing Engineering or equivalent (e.g. Certificate in Civil Engineering, Certificate in Property Management and Housing Services, Certificate in Valuation & Property Management, Certificate in Building Services from a technical institute); and (ii) attained a level of proficiency in Chinese and English Languages equivalent to Form 5 standard (Note).

(Note): To attain the requisite language proficiency, candidates who took the Hong Kong Certificate of Education Examination before 2007 had to study English Language (Syllabus B).

(All qualifications required should be obtained on or before the application deadline. Qualifications obtained after the application deadline will not be considered.)
Remarks
For the purpose of heightening public awareness of the Basic Law (BL) and promoting a culture of learning of BL in the community, applicants for civil service jobs will be assessed on their BL knowledge. The BL test result will constitute an appropriate weighting in a candidate's overall assessment.
 

Duties

A Consumer Services Inspector is mainly deployed on (i) carrying out preliminary investigation on the application of water supplies; (ii) inspecting plumbing services; (iii) investigating unsatisfactory fresh and salt water supplies; (iv) initiating action requiring consumers to comply with the Waterworks Ordinance and Regulations; and (v) scrutinising new plumbing and meter proposals.
(Note: A Consumer Services Inspector is required to wear uniform.)

Terms of Appointment

A new recruit will normally be appointed on civil service probationary terms for three years. Upon passage of probation bar, he/she may be considered for appointment on the prevailing permanent terms.\r\n(Note: Successful candidates would also be required to pass a departmental examination before the passage of probation bar.)\r\n

Salary and Fringe Benefits

Master Pay Scale Point 9 ($22,725) per month to Master Pay Scale Point 17 ($35,040) per month.

General Notes

(a) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.
(b) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
(c) Civil service vacancies are posts on the civil service establishment. Candidates selected for these vacancies will be appointed on civil service terms of appointment and conditions of service and will become civil servants on appointment.
(d) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(e) The information on the maximum pay point is for reference only and may be subject to changes.
(f) Fringe benefits include paid leave, medical and dental benefits, and where appropriate, assistance in housing.
(g) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend recruitment examination and/or interview.
(h) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview/written examination without being subject to further shortlisting. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau's website at http://www.csb.gov.hk under “Administration of the Civil Service – Appointments”.
(i) Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and certificates by mail to the enquiry address.
(j) Civil service vacancies information contained in this column is also available on the GovHK on the Internet at http://www.gov.hk.
(k) Towards the application deadline, our on-line system would likely be overloaded due to large volume of applications. To ensure timely completion of your on-line application, it is advisable to submit the application as early as possible.

How to apply

Application Forms (G.F. 340 (Rev. 3/2013)) are obtainable from any Home Affairs Enquiry Centres of District Offices, Home Affairs Department or any Job Centres of the Employment Services Division, Labour Department. The said form can also be downloaded from the Civil Service Bureau's website (http://www.csb.gov.hk).

Completed application forms together with photocopies of supporting documents of the entry requirements (i) and (ii) submitted in person or by post should reach the enquiry address. Please specify “Application for Consumer Services Inspector” on the envelope. To avoid delayed or unsuccessful delivery of applications by post, please ensure that the correct address is clearly printed or written on the envelope and sufficient postage has been affixed before posting. Mail items bearing insufficient postage will not be delivered to this Department and will be returned to the sender or disposed of by the Hongkong Post, where appropriate. Applicants will bear any consequences arising from paying insufficient postage.

On-line application can also be made through the Civil Service Bureau's website (http://www.csb.gov.hk).
Candidates who apply on-line should submit copies of the required supporting documents by hand or by post to the enquiry address on or before 6 July 2020. The on-line application number should be quoted on the envelope and on every page of the copies of the supporting documents.

If applications are late, incomplete, not made in the prescribed form, submitted by fax or email or you fail to provide copies of the required supporting documents or the required supporting documents are received after the above specified dates or are insufficient, such applications will NOT be considered.
Candidates who are selected for interview will normally receive an invitation in about six to ten weeks from the closing date for application. Those who are not invited for interview may assume that their applications are unsuccessful.

Enquiry

Job No.: 43167
Address: Recruitment Unit, Water Supplies Department, 48/F, Immigration Tower, 7 Gloucester Road, Wan Chai, Hong Kong.
Telephone: 3427 5040
Closing Date 2020-06-26 23:59
Publish Date 2020-06-12

Job Summary

Consumer Services Inspector
水务署
Master Pay Scale Point 9 ($22,725) per month to Master Pay Scale Point 17 ($35,040) per month.
Telephone: 3427 5040
Closing Date: 2020-06-26 23:59

Career Path

Payscale ref. : Master Pay Scale 2022